We strive to make the exchange process simple and hassle-free. Follow the steps below to ensure a quick and smooth exchange experience.
Prepare to Ship Your Exchange
Important: All product exchanges must be shipped back in their original form of packaging, include all accessories, and arrive in perfect condition.
1. Choose a Shipping Box:
- Use the original shipping box if you still have it.
- If you don't have the original box, use another sturdy box.
Note: The product box must be placed inside another shipping box. We won’t accept exchanges if the product box is not properly protected.
2. Pack Your Items:
- Ensure the product is in its original packaging.
- Include everything inside (charging cable, safety instructions, product tags, helmet's brim, etc.).
Note: Please exchange only the specific items you wish to exchange. If you are only exchanging one product, do not send back all items.
Need Help?
If you have any questions or need assistance, please reach out to us. We’re here to help!
Start an Exchange Here! |
Comments
0 comments
Please sign in to leave a comment.