What is our return policy for Crowdfunding backed products?

Crowdfunding works differently from traditional shopping. Here’s what you need to know about our return policy:

Returns:
We do not accept returns for products backed by crowdfunding platforms like Kickstarter or Indiegogo.

Why?

1. Crowdfunding vs. Shopping: Backing a product means pledging support to fund its development, not simply buying a finished item.
2. Commitment to Delivery: Our duty is to deliver a product that matches the campaign description. If it’s defect-free and delivered as promised, returns for personal preferences aren’t possible.
3. Pricing: Backers receive discounted pricing for supporting a project with inherent risks and longer delivery timelines.

Warranty:
If your product has defects covered by our warranty, we’ll replace it. Check our Warranty Policy for details.