How Can I Pair My Device Successfully?

1. Connect the Remote Without the App First:

• • Follow these instructions: Connect Remote

2. Reset Everything in the App:

• • • Erase all devices from the app.
    • Reset the helmet by following this guide: Reset Helmet
    • Turn off all connected devices except for the helmet.
    • Open the app and add the helmet by following the on-screen instructions.
    • Complete any firmware updates if prompted.

3. Connect the Remote:

1. • Turn on the remote, open the app, and pair it as directed.

4. Final Checks:

• • • Ensure you have the latest version of the app installed.
    • Check for any additional updates for your devices.

Important: If this troubleshooting step doesn’t resolve the issue, please contact us at support@unit1gear.com and include a video of you following these instructions. This will help us confirm that you've already tried this step.