Step 1: Pair Your Devices Manually
⚠ Important: Manual pairing ensures your helmet, lights, and remote are reliably connected and stay in sync. If you rely on the app too early, it can actually cause your devices to disconnect. That’s why this step must be done first.
1. Turn Everything On
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Turn on your helmet and lights.
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The remote turns on automatically as long as it’s charged, so make sure it has battery.
2. Reset Your Devices
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On each device (helmet, lights), press the power button 8 times. You don’t need to reset the remote. It doesn’t have a reset function.
- ⚠ Make sure you hear or feel a click each time—this confirms that the button is being pressed properly.
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After the 8th press, a green light should appear—this means the reset worked.
3. Pair the Remote
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While everything is still on, press and hold one of the turn signal buttons on the remote (left or right) for about 5 seconds.
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When a yellow light appears on the helmet and lights, pairing is complete.
📹 For visual guidance, refer to this video guide:
Step 2: Connect Your Devices in the App
Once you’ve successfully paired your devices manually, you can now use the app to access additional features and customization.
1. Download the App and Update Everything
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Make sure you’ve downloaded the UNIT 1 app from the App Store or Google Play.
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Open the app and complete any firmware updates or other updates the app asks for.
These updates are important for everything to work properly.
2. Clear Previous Connections (If Needed)
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If your devices were already added to the app but weren’t working, remove all of them from the app first. This gives you a clean slate to reconnect everything the right way.
- Go to your profile (top-right avatar with initials) > Devices > Select each device > Delete Device.
3. Follow the On-Screen Instructions
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Use the app’s guided steps to connect your helmet, lights, and remote.
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Just follow the prompts—it will walk you through the process.
4. You're All Set!
⚠ Still not working? If, after following all these steps, you're still unable to pair your devices correctly, please contact us at support@unit1gear.com. It's very important that you include:
This will help us quickly identify the issue and guide you to a solution. |
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