Return Window Extension is an optional service that gives you more time to decide whether your UNIT 1 purchase is right for you.
Our standard return policy allows customers to request a return or exchange within 30 days.
With Return Window Extension, you can extend that period to 60 days, giving you an additional 30 days to request a return or exchange.
It’s particularly useful when purchasing gifts, shopping ahead of the holidays, or simply wanting a little extra flexibility.
How does Return Window Extension work?
When you purchase Return Window Extension with your order, your eligible return period increases from 30 to 60 days.
Important: Return Window Extension only extends the time available to request a return or exchange. All other conditions of our standard Return Policy remain unchanged.
What are the conditions for returning a product?
Even with Return Window Extension, all products must meet our standard return requirements.
This means:
Products must be unused and in their original condition.
All original packaging, tags, accessories, and included components must be returned.
Products must meet the eligibility requirements outlined in our Return Policy.
Returns and exchanges remain subject to our standard return procedures.
Purchasing Return Window Extension does not override these conditions or make otherwise ineligible products returnable.
The fee paid for the Return Window Extension is non-refundable. If you return or exchange your order, this fee will not be refunded.
How do I add Return Window Extension to my order?
It’s easy:
Add your preferred UNIT 1 products to your cart.
Select Return Window Extension during checkout.
Complete your purchase as usual.
That’s it! Your order will automatically qualify for the extended 60-day return window.
No additional registration or activation is required.
What if I don’t purchase Return Window Extension?
No problem.
Your purchase will still be covered by our standard 30-day return policy, subject to the usual eligibility requirements.
The extended 60-day period is available only for orders that include Return Window Extension.