Once you place an order, here’s what to expect:
- Order confirmation: You’ll receive a confirmation email. If it doesn’t appear in your inbox, check your spam or junk folder.
- Warehouse processing: Our team will pick and pack your order. If an item is out of stock, we’ll notify you and issue a refund.
- Shipping confirmation: You’ll receive an email with your tracking number and invoice once your order ships.
- Delivery updates: Carriers may provide SMS or email updates. If there are delays, contact the carrier or our support team for assistance.
- Order received: Enjoy your items! If you encounter issues or don’t receive tracking information, email us at support@unit1gear.com for help.
We’re here to ensure your experience is smooth and satisfying!