Skip to main content

Why won’t my Smart Light attach to the mount?


If your smart light won’t attach, the issue is likely due to incorrect orientation. Here’s how to resolve it:

Understand the two modes:

  • Front Light Mode: Functions as a headlight to illuminate the path ahead.
  • Rear Light Mode: Acts as a taillight for visibility from behind.

Check the mount orientation:

  • The magnetic mount supports both modes, but the light must align with the magnet’s polarity.
  • If it doesn’t attach, rotate the light until it clicks into place.

For step-by-step guidance, refer to the video tutorial:

Was this article helpful?
0 out of 0 found this helpful

Need more help? We’re here for you.

Book a Video Call with an Expert

Talk to an expert, live via video. No phone calls, no hassle.

Mon - Fri: 9:00 am - 6:00 pm (CEST)

Schedule a Video Call

Send Us an Email

Prefer email? A product expert will respond as soon as possible.

Mon - Fri: 9:00 am - 6:00 pm (CEST)

Contact Us