Skip to main content

How can I get an invoice for my order?


To request an invoice, please message us here and include your order number. This is required for us to locate your purchase.

Please also clarify what type of invoice you're requesting:

If you need an invoice with your company's VAT number

We can generate a custom invoice if you provide the following details in your email:

  • Company legal name
  • Full company address
  • VAT number

We’ll use this information to create a VAT-compliant invoice.

If you're asking for an invoice with our VAT information

Please note that our store is registered in the USA. Because of this, we cannot issue a customized invoice that includes our VAT number.

The only invoice available is the standard one automatically generated by our e-commerce platform. This can usually be found in your order confirmation email or customer account.

Was this article helpful?
0 out of 1 found this helpful

Need more help? We’re here for you.

Book a Video Call with an Expert

Talk to an expert, live via video. No phone calls, no hassle.

Mon - Fri: 9:00 am - 6:00 pm (CEST)

Schedule a Video Call

Send Us an Email

Prefer email? A product expert will respond as soon as possible.

Mon - Fri: 9:00 am - 6:00 pm (CEST)

Contact Us