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Why can’t I complete my order on UNIT 1’s website?


Here are a few common reasons why your order might not go through:

  1. Make sure you’re browsing from the correct region (check the flag or region selector on our site).

  2. Disable any VPN you may have active — it can interfere with payment or shipping validation.

  3. Double-check your shipping and billing details for typos or missing fields.

  4. Verify your card details (number, expiration date, CVV).

  5. Try another browser or switch to incognito/private mode.

  6. Clear your browser’s cache and cookies.

  7. Contact your bank in case they blocked the transaction for security reasons.

If you’ve tried everything and it’s still not working, it’s possible there’s a technical issue on our side. Please report the error so we can investigate and help you complete your purchase.

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