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Has my order shipped?


You’ll receive a confirmation email with tracking details as soon as your order ships. Orders typically ship within 1-2 business days, and tracking information is available immediately.

If you haven’t received a shipping confirmation email:

  • Check your spam or junk folder.
  • Confirm that the email you provided during checkout is correct.
  • If the email is still missing, please contact us for assistance.

To help us resolve your issue faster, include the following details:

  • Order number
  • Name
  • Email
  • Items missing

When will my order arrive?

Delivery times vary based on your location:

  • Within the EU: 3–5 business days.
  • International orders: 7–14 business days.

Important: Please note that delivery times may be longer during sales or holiday peak seasons. Tracking information may take 24–48 hours to update after your package is shipped. If tracking hasn’t updated or you’re concerned about a delay, contact us for support. Tracking updates may take 24–48 hours after your package is shipped. If tracking hasn’t updated or there’s a delay, reach out, and we’ll gladly assist.


Who will deliver my package?

We partner with reliable carriers to ensure safe delivery. The carrier’s information will be included in your tracking email.

Rest assured, our team is here to assist if you have any questions or concerns! 🚚✨

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