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How do I reset my NEON helmet?


To reset your NEON helmet, follow these steps:

  1. Turn on your helmet: Make sure it’s powered on before starting the reset process.
  2. On the power button, press it eight (8) times consecutively.
    • Count each press: 1, 2, 3, 4, 5, 6, 7, 8.
  3. After the eighth press, you will:
    • Hear a confirmation sound, and
    • See a green light appear on the helmet.

This indicates that the reset was successful.

Note: Resetting your helmet restores it to factory settings. After resetting, you’ll need to reconnect it to the NEON app and any other paired devices from scratch.

 

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