Yes, you can get Crash Replacement for a helmet purchased outside our store — as long as it was bought from an Authorized Reseller that works directly with UNIT 1.
If your helmet was purchased through an unauthorized seller or secondhand marketplace (such as eBay or similar platforms), the coverage does not apply.
To claim Crash Replacement, we’ll need a copy of your original purchase invoice. Keep in mind that the coverage period is based on the helmet’s original purchase date, not the date you add Crash Replacement.
Even if your helmet was bought from an Authorized Reseller, all Crash Replacement claims must be processed directly through UNIT 1, following our policies — not the reseller’s.