You must:
. Allow contact access
. Allow location access
. Carry your phone while riding
. Open the app before riding
. Enable Crash Alert Sensor
. Have mobile network signal
What are the requirements for Crash Alert to work?
Need more help? We’re here for you.
Book a Video Call with an Expert
Talk to an expert, live via video. No phone calls, no hassle.
Mon - Fri: 9:00 am - 6:00 pm (CEST)
Schedule a Video CallSend Us an Email
Prefer email? A product expert will respond as soon as possible.
Mon - Fri: 9:00 am - 6:00 pm (CEST)
Contact Us