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Take It Apart: Remove the cap, silicone strap, and silicone sleeve from the bottle. Clean Thoroughly: Use a soft-bristle brush and warm soapy water to clean all parts thoroughly, focusing on groov...

All UNIT 1 helmets (FARO and AURA) feature weather and light monitoring, automatically adjusting lighting to match environmental conditions via the app. Activating Weather MonitoringUse the left-ha...

The AURA helmet is built to deliver reliable protection for 3 to 4 years. Over time, the protective materials may degrade due to wear and environmental exposure, even if the electronic features...

The AURA Mips helmet is certified to meet the following rigorous safety standards: CPSC (USA): This certification ensures the helmet meets the U.S. Consumer Product Safety Commission's standards f...

The 'Crash Alert' feature is a safety mechanism designed to protect you in the event of a hard fall. Here’s how it works: After detecting a significant impact, a 60-second countdown (customizable)...

To keep your FARO helmet in good condition: Exterior cleaning: Wipe the helmet with a damp cloth. Avoid abrasive cleaners to prevent damage. Interior padding: Remove and hand-wash the padding to k...

Yes, absolutely! If your helmet doesn’t fit, we’re happy to assist you with an exchange for the correct size. How to exchange your helmet: Visit the Return Portal at returns.unit1gear.com. Ent...

UNIT 1 ships to a wide range of countries across multiple regions. European Union (EU) countries:Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gr...

Step 1: Pair Your Devices Manually ⚠ Important: Manual pairing ensures your helmet, lights, and remote are reliably connected and stay in sync. If you rely on the app too early, it can actually cau...

Our return policy allows returns within 30 days of delivery. If more than 30 days have passed, we typically can’t accept a return.Why is the return period limited to 30 days?This timeframe ensures ...