Maria
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Is cashback valid for all products?
Cashback is applicable to the order subtotal, excluding gift cards and shipping costs.
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Can I combine cashback with other discounts?
Yes, cashback can be combined with other promotions or discounts.
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How long do I have to use my cashback?
You can use your cashback starting 30 days after your first purchase. It is valid for 60 days from that date.
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How do I receive my cashback?
Cashback is automatically credited 30 days after your first purchase. You will receive an email with the discount code to use on unit1gear.com.
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What is cashback and how does it work?
Our cashback program rewards you with a 15% discount to use on a future purchase after your first order on unit1gear.com.How it worksTo activate cashback, subscribe to our newsletter and place your...
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How do I unsubscribe from email communications?
If you no longer wish to receive emails from us, unsubscribing is quick and easy.How to unsubscribe Open any email we've sent you. Scroll to the bottom of the message. Click the “Unsubscribe” lin...
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I had an accident – do I need to replace my FARO helmet?
Yes, you should replace your helmet after any accident. Here's why.Modern helmets, including those with MIPS (Multi-directional Impact Protection System), are engineered to protect your head in a s...
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I had an accident – do I need to replace my AURA helmet?
Yes, you should replace your helmet after any accident. Here's why.Modern helmets, including those with MIPS (Multi-directional Impact Protection System), are engineered to protect your head in a s...
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How do I add an emergency contact in the App?
1. Add an Emergency Contact Open the UNIT 1 app. Tap the circle button on the top right with your initials. Go to Preferences > Helmet > Crash Alert. Tap Emergency Contact. Important: C...
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How long does my order take to arrive?
The average delivery time for an order is 3-5 business days. However, this may vary due to the following reasons: Shipping from our Chinese warehouse – If your order (or part of it) is being shipp...