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Yes, the lights are designed to be bright enough to enhance visibility during both day and night. The lighting system helps ensure other road users can see you, providing greater overall safety reg...

Yes, the FARO MIPS helmet is designed to provide protection against high-impact crashes, particularly with the additional benefit of MIPS technology, which helps mitigate rotational impacts that ca...

All warranty and exchange requests for products purchased through one of our retail partners have to be handled directly with them.  We encourage you to visit the retail store where you made your p...

If your helmet’s lighting or smart lights change unexpectedly, it’s likely due to the Weather Monitoring Feature, which adjusts lighting based on weather conditions or time of day. This feature can...

At UNIT 1, some products are produced in limited quantities, which means they can sell out quickly. If an item appears as unavailable in our store, it is definitely out of stock at the moment.We re...

We can only process exchanges for new sizes and colors of the same model. Unfortunately, we’re unable to directly exchange your order for a different model. If you’d like to switch to a different m...

Shipping Address Changes Before shipping: If your order hasn’t shipped yet, email us at support@unit1gear.com to request a shipping address change. After shipping: Once the order has shipped...

You can leave a review for UNIT 1 on the following platforms: App Store (for iOS users) Google Play Store  Google Business Reviews Knoji Trustpilot Your feedback is invaluable and helps us impro...

The UNIT 1 Remote lets you power all connected devices on or off at once. Here’s how: To Power On: Ensure all devices are within range of the remote. Double-press any button on the remote. A pulsi...

Adjust the Helmet:Place the helmet on your head and use the fitting system to ensure a comfortable fit. Attach the Visor:Once the helmet is adjusted, securely attach the Speed Visor. Add Ex...