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Unfortunately, we cannot process an exchange without the original packaging and all included items. To ensure a successful exchange: Use the original packaging: Place the product in its original ...

For orders from the United States, European Union, and United Kingdom, we offer free returns. Customers from these regions will receive a prepaid return label to send their package back. Steps to g...

Cleaning Instructions Remove Dust or Particles: Use compressed air or gently shake the visor to remove loose particles. Clean with a Microfiber Cloth: Use the provided soft pouch or a damp micr...

You can personalize the turn signals and brake light settings of your UNIT 1 devices to suit your preferences and riding style. Here’s how: 1. Turn Signal Animations Choose from three animation sty...

The Universal Mount securely attaches your Smart Light to your bike for optimal visibility and safety. Follow these steps: Position the Mount:Place the mount at your desired height on the bike’s ...

Step 1: Pair Your Devices Manually ⚠ Important: Manual pairing ensures your helmet, lights, and remote are reliably connected and stay in sync. If you rely on the app too early, it can actually cau...

Yes, the AURA helmet is certified to NTA 8776, meaning it has been tested to protect riders at speeds of up to 45 km/h, making it suitable for high-speed cycling and e-bike riding. Additional prote...

Yes, the FARO MIPS helmet connects to the UNIT 1 App via Bluetooth, offering a range of features to enhance your riding experience. What the app can do: Customize light settings: Adjust brightnes...

FARO Mips includes Mips technology: a low-friction layer for added protection against rotational impacts. Regular FARO: No MIPS, but still meets standard safety certifications. Shared Features: ...

The AURA Smart Helmet features a dedicated resting position for securely storing the Speed Visor when not in use. Here’s how: Position the Visor: Place the Speed Visor upside down on top of the he...