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The rubber bands are 13 cm and 16 cm long; you’ll receive one of each. If your handlebar circumference exceeds these measurements, the bands may wear out or break over time. We recommend not using...

Yes, FARO's magnetic buckle is extremely strong—just as strong, if not stronger, than a regular buckle. It can withstand up to 65 kg of force without coming apart, ensuring reliability and security...

You can purchase the FARO MIPS helmet directly from the UNIT 1 website. It may also be available through selected retailers or partner stores. To find the nearest location, use the Store Locator on...

The AURA helmet is designed for urban commuting and provides reliable safety for e-scooters and electric bikes. It meets high safety standards and is built to handle the moderate speeds typical of ...

The AURA Smart Helmet is designed to perform reliably in a variety of weather conditions. With an IPX6 water resistance rating, it can withstand heavy rain and splashes, making it suitable for most...

If your turn signals are reversed (right activates on the left and vice versa), the issue is likely with the orientation of your UNIT 1 Remote or Smart Light Mounts. Check the UNIT 1 Remote: Ensur...

Yes, we provide free return shipping for all eligible returns. Exceptions:For returns from the following countries, customers are responsible for all return shipping costs, including any applicable...

No, UNIT 1 Gift Cards are only available in digital format and cannot be physically mailed to the recipient.

You can personalize your turn signals and brake light settings in the UNIT 1 app to suit your riding preferences. 1. Turn Signal AnimationsChoose from three styles: Half Sweep Full Sweep Blinker ...

Yes, FARO helmets are designed to provide reliable safety for urban commuting on e-scooters and electric bikes, meeting high safety standards to protect you at the moderate speeds typical of electr...