Ana Cristina

If you’re wondering where your UNIT 1 order is, the fastest and most accurate way to track it is through your shipping confirmation email.Once your order ships, you should receive an email with you...

No. The UNIT 1 SPARKY helmet does not produce any sound.The SPARKY helmet:Has no audio feedback or speakers Does not emit sounds or voice notifications Uses lights only for visibility and signaling 

No. The UNIT 1 FARO helmet does not produce any sound.The FARO helmet:Does not include speakers or audio features Does not provide voice alerts or sound cues Does not support music or communication...

No. The UNIT 1 AURA helmet does not produce any sound.The AURA helmet:Does not have built-in speakers Does not provide audio feedback Does not play music or voice alertsAll feedback and safety sign...

Most UNIT 1 helmets do not produce any sound and do not include audio or music features.Helmets without soundAURA FARO SPARKYThese models do not have audio feedback, built-in speakers, or any music...

What is the TORCH Backpack?The TORCH Backpack is a weatherproof commuter backpack designed for urban riders and everyday use. It combines smart organization, rider-focused ergonomics, and compatibi...

If you need to update your Safety ID information, you can do it through the UNIT 1 App.Open the UNIT 1 App.Go to your NEON device → Safety ID.Edit the fields you’d like to change (name, emergency c...

The Safety ID tag on your NEON helmet can store the following details:NameBody information (height, weight, blood type)Medical conditions or allergiesPregnancy status (if applicable)Emergency conta...

You can set up your Safety ID directly from the UNIT 1 App.To do this:Open the UNIT 1 App.Go to your NEON device and select Safety ID.Fill out the available fields with your information: NameMedica...

You can store and quickly switch between up to three light effects in the UNIT 1 App.To set it up:Open the UNIT 1 App and go to your NEON device.From the home screen, select up to three favorite ef...