Ana Cristina
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Recent activity by Ana Cristina-
Does the UNIT 1 FARO helmet produce any sound or audio?
No. The UNIT 1 FARO helmet does not produce any sound.The FARO helmet:Does not include speakers or audio features Does not provide voice alerts or sound cues Does not support music or communication...
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Does the UNIT 1 AURA helmet produce any sound or audio?
No. The UNIT 1 AURA helmet does not produce any sound.The AURA helmet:Does not have built-in speakers Does not provide audio feedback Does not play music or voice alertsAll feedback and safety sign...
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Do UNIT 1 helmets produce any sound or audio?
Most UNIT 1 helmets do not produce any sound and do not include audio or music features.Helmets without soundAURAÂ FAROÂ SPARKYThese models do not have audio feedback, built-in speakers, or any music...
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Do you offer a military or veteran discount?
Yes — we’re happy to offer a 10% discount for active military members and veterans.How do I get the discount?You can get your discount in just a few minutes by registering through our verification ...
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I just received my TORCH Backpack: what should I know and do first?
What is the TORCH Backpack?The TORCH Backpack is a weatherproof commuter backpack designed for urban riders and everyday use. It combines smart organization, rider-focused ergonomics, and compatibi...
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What information can I store in the Safety ID tag?
The Safety ID tag on your NEON helmet can store the following details:NameBody information (height, weight, blood type)Medical conditions or allergiesPregnancy status (if applicable)Emergency conta...
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What is the difference between round and oval head shapes?
NEON helmets are designed to accommodate both round and oval head shapes. When using the online size finder, you’ll be asked to select your head shape.Round head: width and length are similar.Oval ...
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How do I measure my head for the NEON helmet?
To find the right size for your NEON helmet, measure the circumference of your head using one of the following tools:A soft measuring tape, orA piece of string that you can later measure with a rul...
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How do I loosen or tighten the fit of my NEON helmet?
You can easily adjust the tightness of your NEON helmet using the rear fit dial.To tighten:Turn the dial clockwise until the helmet feels snug and secure.To loosen:Turn the dial counterclockwise un...
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How do I adjust the strap divider on my NEON helmet?
The strap divider (the small plastic piece under your ears) helps position the straps correctly for comfort and safety.To adjust it:Move the divider up or down by gently sliding it along the straps...