We’re sorry to hear you’d like to return your items, but we’ll make the process as smooth as possible.
- Submit a return request: Go to returns.unit1gear.com and enter your order number and the email address used for your purchase. Before proceeding, review our Return Policy to ensure your return meets our eligibility criteria.
- Return your items: Ensure the items are in new condition, are charged (at least 4 hours) and still in their original, intact packaging.
- Refund process: Once we receive and inspect your returned items (this can take up to 5 business days), we’ll issue a refund for the amount paid, including any taxes.
Please note that expedited shipping costs from the original order are non-refundable for returned or exchanged items.
For further assistance, contact us at support@unit1gear.com—we’re here to help!