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Where is my refund?


After we receive your returned items, it may take up to 5 business days to process the return and issue your refund. You’ll receive an email notification once your refund has been initiated.

Refund timelines based on payment method:

  • Credit/Debit Cards, Apple Pay, PayPal: Refunds may take up to 10 business days to appear in your account, depending on your bank or payment provider.
  • UNIT 1 Gift Cards: Refunds are typically processed within 24 hours after approval.

If your refund hasn’t arrived within the expected timeframe, please contact us at support@unit1gear.com for assistance. We’ll be happy to help!

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