Sofia
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Activity overview
Latest activity by Sofia-
Sofia created an article,
How do I know which size fits me?
If you don't know how to measure your head, check our step-by-step guide here! AURA When in doubt, we recommend choosing Medium. FARO When in doubt, we recommend sizing down. For more sizing h...
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Sofia created an article,
What sizes does the AURA helmet come in?
The AURA Smart Helmet is available in three sizes: Small, Medium, and Large. Tips for choosing the right size: When in doubt, choose Medium. All sizes feature a rear dial fitting system, offering...
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Sofia created an article,
Warranty Policy
At UNIT 1, we stand behind the quality of our products and aim to offer a warranty process that is clear, fair, and straightforward. Below are the key terms of our current warranty policy:Warranty ...
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Sofia created an article,
Why can't I complete my UNIT 1 order?
If you're having trouble completing your UNIT 1 order, ensure all your shipping and payment details, including your billing address, are entered correctly. Clearing your browser's cache and cookies...
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Sofia created an article,
Can I use other types of prepaid Gift Cards to place an order?
We only accept Digital Gift Cards purchased directly from our website. Apologies for any inconvenience this may cause.
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Sofia created an article,
Can I get a refund for my Digital Gift Card?
No, our Digital Gift Cards are non-refundable.
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Sofia created an article,
How can I return an order paid with a Digital Gift Card?
If you paid with a Digital Gift Card, you can initiate a return through our Returns Portal. Once the returned product is verified by our warehouse, we’ll issue you a new Digital Gift Card for t...
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Sofia created an article,
Where can I use my Digital Gift Card?
You can use your Digital Gift Card exclusively on our website, either for a full purchase or by combining it with another payment option (including another Gift Card or a discount code) during chec...
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Sofia created an article,
When will I receive my Digital Gift Card, and how does it arrive?
You’ll receive your Digital Gift Card via email shortly after your purchase. The email will include all the details you need to use the Gift Card. You can choose to print it or forward it direc...
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Sofia created an article,
Can I choose the amount and currency for my Digital Gift Card?
Yes, you can select from 8 different gift card amounts across 5 currencies, allowing you to pick the option that best suits your preferences. Please note that once a Digital Gift Card is purchased,...