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Where is my UNIT 1 order?


If you’re wondering where your UNIT 1 order is, the fastest and most accurate way to track it is through your shipping confirmation email.

Once your order ships, you should receive an email with your tracking details. That tracking link shows where your package currently is, shipping updates and scans, and estimated delivery date. You can follow the shipment all the way until it’s delivered.

Didn’t receive tracking or need more details?

The easiest next step is to check with our AI bot, Leo.  You can ask Leo, our AI Bot for real-time information about your order.

Just provide your order number, and Leo can help you with:

  • Order fulfillment status 
  • Tracking details 
  • Delivery updates
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