Skip to main content

What happened to my presets after the software update?


After installing the new UNIT 1 App and software update:

• Older custom presets from previous App versions may not carry over.

• The system transitions to the new 3-slot Light Mode tray structure.

• You can rebuild your preferred setup using Templates and customization - this shouldn´t take you more than 5 minutes. We even added some new effects depending on the helmet model to explore!

 

This is normal and part of the new architecture.

If your setup looks different after updating, it’s not a malfunction - it’s the new mode structure. 

 

Was this article helpful?
0 out of 0 found this helpful

Need more help? We’re here for you.

Book a Video Call with an Expert

Talk to an expert, live via video. No phone calls, no hassle.

Mon - Fri: 9:00 am - 6:00 pm (CEST)

Schedule a Video Call

Send Us an Email

Prefer email? A product expert will respond as soon as possible.

Mon - Fri: 9:00 am - 6:00 pm (CEST)

Contact Us