Maria

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  • What comes with the FARO Helmet?

    When you purchase the FARO Mips Smart Helmet , your package includes:

  • How do I use a Gift Card?

    Using a UNIT 1 Gift Card is simple: Select the UNIT 1 products youโ€™d like to purchase and proceed to your cart. Click the Checkout button and enter your shipping details. Enter your Gift Card numb...

  • How are prices determined?

    Our pricing is transparent and consistent globally, ensuring fairness for all customers. However, slight variations may occur due to currency exchange rate fluctuations. Prices are adjusted in real...

  • How long does the UNIT 1 Remote battery last?

    The UNIT 1 Remote provides up to 30 hours of continuous use on a single charge.

  • Is the UNIT 1 bottle dishwasher safe?

    Yes, the UNIT 1 Water Bottle is dishwasher safe. Follow these steps to keep it in great condition: Disassemble the Bottle:Remove the lid and separate all parts, including the mouthpiece and seal....

  • What is the Universal Mount?

    Versatile Compatibility: Suitable for handlebars and seatposts, compatible with both front and rear lights. Rotatable Design: Can rotate 90 degrees for vertical rear light or horizontal front ligh...

  • How do you set up and use the crash alert feature in the UNIT 1 App?

    All UNIT 1 helmets include a crash alert feature that works through the app. If a hard crash is detected, the app starts a safety check countdown. If you donโ€™t respond in time, an SOS text is sent ...

  • How can I reset the Smart Light?

    1. Power on the light:Turn on the Smart Light and wait until the battery level appears on the display. 2. Perform the reset:Press the main button 8 times quickly.A green flash will confirm that...

  • Where can I purchase the AURA helmet?

    You can purchase the AURA helmet here. It may also be available through selected retailers or partner stores. To find a store near you, visit our Store Locator for more information.

  • Are the AURA helmet lights visible during the day and at night?

    Yes, the AURA helmet lights are designed to be highly visible in both daylight and nighttime conditions. The lighting system enhances your visibility, ensuring that other road users can see you cle...