Maria
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Recent activity by Maria-
What is the return policy for crowdfunding-backed products?
Crowdfunding-backed products, such as those funded through Kickstarter or Indiegogo, follow a unique return policy due to the nature of crowdfunding. Returns:We do not accept returns for crowdfundi...
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Is the FARO helmet waterproof?
The FARO Smart Helmet is built to handle wet conditions with confidence. It has an IPX6 water resistance rating, which means it can withstand heavy rain and splashes during regular use. Important: ...
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Can I purchase a Gift Card using another Gift Card?
No, Gift Cards cannot be used to purchase another Gift Card.
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How do you use favorite presets for quick access on the UNIT 1 App?
Setting up favorite presets: In the cockpit, use the bottom-right button to manage your favorite presets. Choose up to three presets to save for quick access. Using favorite presets: Once saved,...
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What if I don’t have the original UNIT 1 box for my return?
Unfortunately, we cannot process a return without the original packaging and all included items. Ensure original packaging: The product must be placed in its original box to qualify for a return. ...
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Can the UNIT 1 Gift Card be used on other websites that sell UNIT 1 products?
No, UNIT 1 Gift Cards can only be used to purchase eligible products and services directly on unit1gear.com. They are not valid for use on other websites or retailers that sell UNIT 1 products.
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How can I return a gift I received from UNIT 1?
To return a gift, follow these steps: Submit a return request: Go to returns.unit1gear.com. Enter the order number and the email address used for the purchase (found on the packing slip). Review...
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Are Gift Cards redeemable for cash, or can I get a refund for one?
No, gift cards cannot be returned or refunded, and any remaining balance cannot be redeemed for cash, except where required by law. Gift cards are designed for purchases on unit1gear.com and are no...
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When will the Gift Card arrive, and how can the recipient use it for their order?
Gift Cards are sent via email shortly after purchase. If the recipient doesn’t see the email, they should check their Junk or Spam folders. For any issues, feel free to contact us for assistance.
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What amounts are available for the Gift Card when ordering?
UNIT 1 Gift Cards are available in denominations ranging from a minimum of $25 to a maximum of $1,000.