Ana Cristina
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Articles
Recent activity by Ana Cristina-
I just received my TORCH Backpack: what should I know and do first?
What is the TORCH Backpack?The TORCH Backpack is a weatherproof commuter backpack designed for urban riders and everyday use. It combines smart organization, rider-focused ergonomics, and compatibi...
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What information can I store in the Safety ID tag?
The Safety ID tag on your NEON helmet can store the following details:NameBody information (height, weight, blood type)Medical conditions or allergiesPregnancy status (if applicable)Emergency conta...
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What is the difference between round and oval head shapes?
NEON helmets are designed to accommodate both round and oval head shapes. When using the online size finder, you’ll be asked to select your head shape.Round head: width and length are similar.Oval ...
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How do I measure my head for the NEON helmet?
To find the right size for your NEON helmet, measure the circumference of your head using one of the following tools:A soft measuring tape, orA piece of string that you can later measure with a rul...
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How do I loosen or tighten the fit of my NEON helmet?
You can easily adjust the tightness of your NEON helmet using the rear fit dial.To tighten:Turn the dial clockwise until the helmet feels snug and secure.To loosen:Turn the dial counterclockwise un...
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How do I adjust the strap divider on my NEON helmet?
The strap divider (the small plastic piece under your ears) helps position the straps correctly for comfort and safety.To adjust it:Move the divider up or down by gently sliding it along the straps...
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How should my NEON helmet feel when it fits correctly?
Your NEON helmet should feel snug but comfortable once properly adjusted.When fitted correctly:The helmet should rest level on your head, not tilted forward or backward.It should stay secure when y...
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How should the straps and divider sit on my NEON helmet?
The straps on your NEON helmet can move forwards, backwards, up, and down to achieve a perfect fit.To adjust them:Make sure the divider sits just below your earlobes.The straps should not touch you...
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How do I change the position of the fitting system in my NEON helmet?
The fitting system inside your NEON helmet can be adjusted to three different positions to better match your head shape and size.To adjust it:Gently move the MIPS liner out of the way.Pop out the f...
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How do I adjust the fit of my NEON helmet?
To get the right fit for your NEON helmet, follow these steps:Make sure the fitting system at the back of the helmet is fully open.Put the helmet on your head.Turn the adjustment dial until the hel...