Maria
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Articles
Recent activity by Maria-
Can I customize how my lights behave in the app?
Yes. You can personalize how your lights look and perform by adjusting their brightness levels, light effects, and overall style. Any changes you make apply only to the selected Light Mode and spec...
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Can I customize how my Remote behaves in the app?
The Remote lets you customize how your Turn Signals and Brake Lights behave across all your UNIT 1 devices. The settings you choose apply to your entire setup — for example, if you have an AURA, NE...
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What should I know about SPARKY's Safety ID?
Safety ID on the SPARKY helmet helps identify the owner if the helmet or child is lost. It stores basic contact information so anyone who finds the helmet can easily reach you by scanning the NFC t...
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What should I know about NEON's Safety ID?
Safety ID is a medical feature built into your NEON helmet that helps first responders access critical health information if you’re involved in an accident. If you can’t speak, your helmet will.You...
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What should I know before setting up Crash Alert?
Crash Alert lets your loved ones know if you’ve been in a crash. Once it’s active, the app will send an automatic SMS to your emergency contact if you don’t respond within your selected countdown t...
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My NEON helmet is not turning on or charging properly — what should I do?
If your NEON isn’t turning on, turning off unexpectedly, or not charging, please try the following:First, use a different USB-C charger (it doesn’t have to be a UNIT 1 one) and make sure you’re plu...
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My SPARKY helmet is not turning on or charging properly — what should I do?
If your SPARKY isn’t turning on, turning off unexpectedly, or not charging, please try the following:First, use a different USB-C charger (it doesn’t have to be a UNIT 1 one) and make sure you’re p...
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My Smart Light is not turning on or charging properly — what should I do?
If your Smart Light isn’t turning on, turning off unexpectedly, or not charging, please try the following:First, use a different USB-C charger (it doesn’t have to be a UNIT 1 one) and make sure you...
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My FARO helmet is not turning on or charging properly — what should I do?
If your FARO Helmet isn’t turning on, turning off unexpectedly, or not charging, please try the following:First, use a different USB-C charger (it doesn’t have to be a UNIT 1 one) and make sure you...
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My AURA helmet is not turning on or charging properly — what should I do?
If your AURA Helmet isn’t turning on, turning off unexpectedly, or not charging, please try the following:First, use a different USB-C charger (it doesn’t have to be a UNIT 1 one) and make sure you...