Maria
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Recent activity by Maria-
Why won’t my Smart Light attach to the mount?
If your smart light won’t attach, the issue is likely due to incorrect orientation. Here’s how to resolve it: Understand the two modes: Front Light Mode: Functions as a headlight to illuminate the...
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Why choose the AURA helmet?
The AURA e-bike helmet is meticulously crafted to provide unmatched safety, comfort, and visibility, making it the ultimate choice for every ride. Certified Safety StandardsThe AURA helmet is NTA-8...
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How do I measure my head for a helmet before ordering?
Choosing the right helmet size is crucial for both safety and comfort. Follow these steps to measure your head accurately: What you need: A flexible tape measure or a piece of string and a ruler. ...
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How can I contact support?
📅 Support Hours:Monday to Friday, 9:00 AM – 7:00 PM (CET).Please note: We are not available on holidays. 📋 Submit a Request:Got an issue or inquiry? Click here to let us know, and our Support Team ...
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How do I return my items for a refund?
We’re sorry to hear you’d like to return your items, but we’ll make the process as smooth as possible. Submit a return request: Go to returns.unit1gear.com and enter your order number and the...
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How to initiate an exchange?
To ensure a quick and smooth exchange process, follow these steps: Prepare the items for exchange: Pack the items in their original product box, including all accessories. Place the product ...
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How can I return my order?
To ensure a smooth return and refund experience, follow these steps: Prepare the items for return: Pack the items in their original product box, including all accessories. Place the product ...
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Has my order shipped?
You’ll receive a confirmation email with tracking details as soon as your order ships. Orders typically ship within 1-2 business days, and tracking information is available immediately. If you have...
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Can you buy mounts separately in the Mount Pack?
No, mounts in the Mount Pack cannot be purchased individually. The pack is sold as a complete set.
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What features do the visors offer?
1. UV Protection: All visors—clear, tinted, and adaptive—provide full UV protection, shielding your eyes from harmful sun exposure. 2. Adaptive Visor: The photochromic visor automatically darkens i...